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Shipping & Returns with Deadly Companions

RETURNS TO DEADLY COMPANIONS



We will provide you with a refund or exchange for full priced items only where:
- The goods are in saleable condition, in their original packaging with all tags still intact.
- The goods have not been worn, damaged or washed.
- The goods are returned within 30 days of purchase date.
- The original invoice as proof of purchase is provided.

We will provide you with a refund at our discretion for items that:
- Are faulty (unless caused by you).
- Have been wrongly described.
- Are different to the goods that you ordered.

All returns must be returned to Deadly Companions within 30 days to be eligible for a refund. Returns after this period will not be accepted. If a refund is approved, the refund will be applied to the original card of purchase. We do not refund original shipping charges.

Please note sale items are final sale and cannot be returned for a refund or exchange unless deemed faulty.

EXCHANGES

All exchanges are subject to availability.

Please note sale items are final sale and cannot be returned for a refund or exchange unless deemed faulty.

Exchanges will only be accepted if:
- The goods are in saleable condition, in their original packaging with all tags still intact.
- The goods have not been worn, damaged or washed.
- The goods are returned within 14 days of purchase date.
- The original invoice as proof of purchase is provided.

RETURN SHIPPING

Return shipping must be traceable and prepaid to ensure a safe and documented delivery. Deadly Companions take no responsibility for missing incoming deliveries. Return shipping charges are not refundable.

Deadly Companions will reimburse any reasonable documented shipping charges for return of goods that have been deemed faulty.

HOW TO RETURN/EXCHANGE YOUR ORDER

Please email info@deadlycompanions to request a returns & exchange form. Returns will not be accepted without appropriate paperwork.

Please fill out the returns & exchange form and send to the below address with the returned item/s:

Deadly Companions
PO Box 57
Paddington NSW 2021
Australia

email: info@deadlycompanions.com

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.